Our client-centered approach honors your organization’s mission and goals and is rooted in a fundamental belief in the expertise and wisdom of each client we serve. Our approach embodies:
- RESEARCH: Insights informed by the latest academic research, practitioner publications, frameworks and best practices from the nonprofit and private sectors.
- COLLABORATION: A collaborative approach focused on building skills and capacity within an organization.
- INNOVATION: Use of design thinking tools and processes, when appropriate, to foster creativity, innovation, and client-centered design.
- CUSTOMIZATION: Individualized solutions tailored to each organization's unique circumstances.
“I don't believe in charity. I believe in solidarity. Charity is so vertical. It goes from the top to the bottom. Solidarity is horizontal. It respects the other person. I have a lot to learn from other people.”
― Eduardo Hughes Galeano